First of all, you should ensure that the paper is loaded in the main tray, and then you should turn on your hp printer. Now, you should download HP Print and Scan Doctor - Printer Offline, and then follow the prompts to install and open the tool. On the welcome screen, you are advised to click Start to select your printer and run the diagnostic. It will resolve the issue.https://printersofflines.com/b....log-post/hp-print-an